Aurora Catering Events

Terms & Conditions

Anyone booking or taking part in and event or function organised by Aurora Catering and Events must agree to these Terms and Conditions.

1. Liability Waiver

I agree to take on full responsibility for any damages, injuries, physical and/or personal property, which I might incur whilst participating in functions and/or events organised by Aurora Catering and Events.

2. Bookings and Payment

Please note your dietary needs at time of booking.

On booking a 50% deposit is required for events. Full payment is due 48 hours prior to your booking. Payment can be made via bank transfer.

Please note a 10% surcharge applied on public holidays.

3. Cancellations

For cancellations or postponements within 2 days of the event, 50% of booking fee will be charged. Within 24 hours full fee will apply. A 30% non -refundable fee is charged upon booking.

All changes or cancellations must be done by phone and confirmed by us that we have received confirmation of cancelation.

If Aurora Catering and Events were to cancel booking for any reason, a full refund will be provided. 

4. Travel Costs

Additional Travel costs may occur depending on location of the event.

5. Public Holidays

A 10% surcharge will be applied on public holidays.

6. Equipment Hire and Return

All Hired equipment needs to be picked up clean after the event.

If washing is required, a fee of $40 is charged. If returning Aurora’s Equipment (Berwick), equipment must be returned within 3 days of event or function.

7. Covid-19

If you are feeling unwell in any way before your booking, have been in contact with a known or suspected case of covid-19, or have returned from overseas/interstate travel within 14 days prior to your booking we ask that you reschedule. Change of date is welcome, pending date availability.

8. Photos and Video Usage

I agree to give Aurora Catering and Events unrestricted publishing rights for any photographs or videos taken at Aurora Catering Functions and events (for use of Aurora marketing materials). If you specifically don’t want Aurora to use any videos or photos taken, please contact us.

Privacy

We need to collect certain personal details from you, like your name, address and phone number, so we can process your booking and due to new government regulations, we may need to capture personal details of you and all of your guests attending an event for covid-19.

Beyond what is necessary for conducting a function with Aurora or catering an event, or to government authorities due to covid-19 –Aurora Catering and events will never share your details with any other company or person not authorized.

Pricing Policy

All prices stated on Aurora Catering and Events documents are in Australian dollars (AUD) and include GST (goods and services tax)

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